At Curious Hues Store, we do not offer returns or exchanges once a product has been delivered.

However, we do provide support in case of damaged, defective, or incorrect items.

Damaged, Defective, or Wrong Item

Please inspect your order immediately upon delivery.

If you receive a damaged, defective, or incorrect product, you must contact us within 48 hours of delivery with proper proof.

To raise a request, email us at admin@curioushues.com with:

• Your order number

• Clear images of the product

• An unboxing video (mandatory) showing the issue

⚠️ Without an unboxing video, we may not be able to process your request.

Once verified, we will offer:

• A replacement, or

• A refund, depending on the situation

Non-Returnable Items

We do not accept returns or refunds for:

• Change of mind

• Incorrect selection by the customer

• Used or opened products
  
  

Refunds (If Applicable)

If your request is approved:

• Refunds will be processed to your original payment method

• It may take 7–10 business days for the amount to reflect

Contact Us

For any issues, reach out to us at:
📧 admin@curioushues.com