Payments and Refunds

Cancellation & Refund Policy

 Curious hues believes in helping our customers as far as possible, and has therefore a liberal cancellation policy.

How do I cancel an order on curioushues.com/?

If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.

For outright cancellations by you:

-     If you cancel your order before your product has shipped, we will refund the entire amount.

If the cancellation is after your product has shipped:

-   If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.

Refund Policy:

For non COD Refunds

1. Return shipping charges will be beard by seller (curious hues ) to the amount maximum of Rs 100, for that one has to send a scan copy of courier receipt

2. Send us your details (which is given below)  

  a. Order No. and goods detail that you order along with order amount 
  b. Bank Account number and name,
  c. Account holder's name  
  d. Account type
  e. IFCI code,
  f. Branch name, 
  g. Reason for return 

4. There will be a small inspection on our end 

5. If all seems right, your amount will be refunded in to the account given within 10-15 working days  

For COD orders

1. Return Shipping charges will be beard by buyers

2. Send us your details 

  a. Order No. and goods details that you order along with order amount 
  b. Bank Account number and name,
  c. Account holder's name  
  d. Account type
  e. IFCI code,
  f. Branch name
  g. Reason for return 

4. There will be a small inspection on our end

5. If all seems right, your amount will be refunded in to the account given within 10-15 working days  

Return Policy

 If you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 9893594244 or email us at info@curioushues.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

Apart from condition reserved herein above, We work on a no return and refund policy for all items.